CVS Health provides COVID-19 testing, including lab and rapid tests at select locations, with eligibility for individuals aged 10 and older, and minors under 16 needing an adult. High demand can cause delays. Customers often appreciate the friendly and helpful staff, with many mentioning the professionalism of pharmacists and the personal attention they receive. The pharmacy staff is known for their kindness, remembering customers and doing their best to assist quickly despite being busy. Some reviews highlight the importance of bilingual service, especially in areas with a growing Hispanic population, to ensure clear communication. Customers also note positive experiences with vaccination services, praising the professionalism of staff like Dr. Josephine. Overall, CVS is seen as a professional, caring, and convenient place for medications, vaccinations, and over-the-counter items, with staff who strive to provide good service even during busy times.