United States Postal Service
Post OfficesHours:
9155 Schaefer Road, Converse TX 78109 Hours
About United States Postal Service
The United States Postal Service located at 9155 Schaefer Rd provides reliable and affordable mail and package delivery to millions of addresses across the country, territories, and military bases worldwide. It manages over 30,000 retail locations and processes a significant portion of the world’s mail. The staff at this location are known for their friendly and respectful attitude, often offering clear information and good service. Customers frequently appreciate the helpfulness of employees like Norma, who was joyful and engaging during a passport appointment, and Danny, who assisted with packages patiently. The team goes above and beyond in challenging situations, such as retrieving misdelivered packages or supporting customers with unprepared packages. Despite often being busy, staff members remain polite and apologetic for wait times, indicating a dedication to customer service. The facilities are clean, and the location also offers walk-in passport services. Overall, this USPS location is recognized for its exceptional customer service and commitment to making each visit a positive experience.
Most Recent Reviews
September 2026
Using the kiosk was super easy, but it would’ve been nice of the manager wasn’t breathing down my neck and staring down my children
July 2026
Seems understaffed but the staff is helpful and friendly
July 2026
Most disappointing postal office I've visited. Friendly enough staff. Ended up waiting over an hour past my scheduled passport appointment time because there was only one person working the desk. While other employees checked in with the one at the desk, no one else was helpful in anyway, seeming incompetent and disorganized.
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