Neighborhood Credit Union is the oldest credit union in the Dallas-Fort Worth metroplex. As a not-for-profit, it focuses on helping people achieve their financial goals. Reviews highlight consistently exceptional, friendly, and professional customer service in the branch and drive-thru. Many describe their experiences as great, quick, and simple, with wonderful and helpful staff. The Coppell location and its manager receive specific praise. Their ATM is noted as helpful for instant cash deposits outside open hours, though it sometimes does not work, particularly on Saturdays. The credit union offers unique products, helps grow lines of credit, and works seamlessly with out-of-state banks. Overall, customers recommend it highly for its outstanding service and community investment.
First time at this branch and the young man that assisted me was very helpful. I was able to make a deposit, order a debit card and change my mailing address. Thank you again and for making it so quick and easy.
April 2026
Dariel, Tim, Jasmine, and Edgar are fabulous. Anything I throw at them they can help me with. I bank at a few banks but only one credit union and it’s because of branch staff like them. Top tier member service!
April 2026
Just opened my checking/Savings account. Angie is awesome! I applied online and it was quick and easy.
