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“Manager Nicholas was great! He helped me sign up for a higher yielding savings and checking account, unfreeze my credit on experian and apply for and get a secure credit card to start building my credit again. I was able to get everything done quick and easy. This Texans CU has been easy and pleasant to work with! Thanks Nicholas!”
“Chelsea is always pleasant and helpful, recognizing me as I approach her work station - friendly to the point of asking about my day and would I have any other requests - in total I feel welcome; not just another big bank customer”
“Great customer service! I had an issue with my accounts and I was frustrated with the lack of communication and transparency from the credit union. Kelsea called me to discuss, and we were able to resolve without any issue. 100% customer satisfaction!!”
“Crystal was extremely helpful and charismatic. She guided us step by step through our wire transfer and made sure everything was secure by asking important questions about the recipient. She also took the time to explain how much members mean to Neighborhood Credit Union. My wife and I truly appreciated her care and professionalism She took her time but she did great.”
9AM - 5PM
555 Cimarron Trail, Irving
Credit Unions
“Thank you Crystal Zavala for being patient and helping me with a loan you deserve a good raise you deserve it thank you am looking forward in the future for your help on a loan”
“Kayla is always great and helpful! She always helps out on any problems I am having, great customer service skilled! Fast response, if you need to get help from anyone, go to Kayla Berumen!!!!! 10 stars for her ???”
“If you are driving down the street you wouldn't be able to notice this credit union from your car, but this place is warm, clean, and friendly.
I have an account with the bank, so I stopped by to take care of business, I walked into the building and met with the Bank Manager's office to take care of my business. The bank manager offered me a seat on a chair in her office, as I sat down I looked at her desk and saw this bowl of rocks. I said these are cute and the Bank Manager said, “Please take as many as you want”! I picked up one and noted they were prayer rocks. The bank manager said, “Keep the prayers in your car, purse, or wallet that way you always have a prayer close to you”! What a beautiful way to get through the day, and receive great customer service with a prayer.”
“Tiffany was amazing. Helped me pick the appropriate account; and was able to help me find some good eateries since I was new to the area! Couldn’t ask for a better experience”
“I highly recommend this branch. They are all very helpful and friendly. They have helped me grow my money safely. I especially recommend David Robinson for financial advice. He’s great!”
“I have been a member of the SkyOne Federal Credit Union for many years and the service that I receive is simply outstanding! Their customer service agents are always so warm and welcoming, in addition to being extremely professional, knowledgeable and helpful. How fortunate SkyOne is to have such dedicated staff on their team. Simply the BEST!!!”
“Jeff I hope you forgive me for calling you out but you have been the single most help in my life for understanding credit and finding ways to live my best with the loans you've got me approved for.
You're one hell of a guy!”
“Quick check in at facility straight to door in and out less than an hour wish other shippers and receivers operated like this.
You can park overnight and there is a Walmart next to it…”
“Opened up an account here and Ryan was our Representative. He was outstanding! Very helpful, knowledgeable, pleasant, and informative!! Thanks Ryan for all you did for us. They’re lucky to have you as an Employee!”
“Brandon the 5 stars are only bc of you...
Today, I initially went to the bank with Peter. He gave me the money I needed to withdraw, but when I asked him a question about another service, he was very curt, did not explain anything, and simply told me that there was nothing he could do. I left the bank and told my husband that he was very unpleasant to deal with. A woman who walked out behind us said she agreed; he had also treated her rudely.
I told my husband that I would go back and ask someone else about the same issue to see if they could help me. That is when I met Brandon. He answered all my questions and explained that the process I need IS POSSIBLE, but only from Monday to Friday.
Brandon was incredibly kind. Thank you for your help!”
“Woe is me! I embarrassed myself yesterday at DATCU. Needed change for $100 bill to pay yard man who had followed me for pay. Was told I had an outstanding $20 charge on money market account I had emptied two months prior to pay for hearing aids. Would not give me change until $20 was paid. I was flabbergasted that an empty account was considered an open account. Paid $20, finally got change. Went i. Today and sweet marvelous, classy Francis had already credited my account. At 80 my mind finds it illogical to consider an empty account open. In future if a mo ey market account is emptied please notify customer to “close” account so they won’t be charged. Many years ago delivered mail to DATCU on Edmonds Rd. and asked if you could accept letter carriers as members. You did and gave me a mug. Thanks DATCU for making an old lady happy again!”
“I would just like to acknowledge Ms/Mrs. Antoine for her amazing awareness and customer service skills. I was unaware of my actions appearing suspicious. I was trying to be proactive with another task while getting assistance from her. So she was persistent with asking probing questions to make sure I was really the account owner. I honestly was offended until after I answered the questions correctly and she revealed to me what I was doing that was a red flag. I instantly was embarrassed but very grateful for her awareness because she treated my account as if I was a billionaire and that gave me much reassurance that I am banking with right people. We had a good laugh and of course I apologize but I just want to make it known publicly that Ms/Mrs. Antoine is doing a phenomenal job! P.S. I intentionally didn’t disclose my mistake just in case any scammers are reading the reviews too.”
“Good place, but keep in mind that you can't deposit or withdraw cash at the ATM in this location, which can be inconvenient if you live farther away and/or in the Denton area.
Other than that, no other issues for me as far as I've seen.”
“Amazing experience! Adele and Jisenia are so helpful and friendly. They are genuinely kind and caring as well. The ease with which they opened an account and helped me get pre approval for a loan was wonderful. I am so grateful. Keep up the great work!”
8:30AM - 5PM
801 W Euless Blvd # 104, Euless
Credit Unions
“I’d like to request to give ten stars not five. 10/5 , I came in on 12/5/25 (*Friday*) at exactly 4:55pm which this branch closes at 5:00. And as soon as I walked in I locked eyes with Mrs. Charisse who I could see had just did her count and closed the register for the day. Bless her heart because she reopened the register logged back in just to help me out. She was very on point even though the week I’m sure was intense and filled with over stimulation. Short story long I had to pay my rent and she did not walk out of there with out helping me. She didn’t even think twice or give me any type of attitude nor was disgruntled. She was Wonder Woman of the day . Also I’d like to add that not only is she awesome, but Johnny & cooper are also great individuals. Always, make me feel welcomed and taken care of. Great job guys. I remembered there names for a reason. We need to protect these individuals at all cost. Great experience.”
“Caitlin is one of the best person we have experienced helping us and getting a job done. I commend her and the team they’re all very pleasant. You can even make it a one stop place like getting, bank check instead of a money order. Set up your bill pay online with dates that are convenient. We love Texas Trust Credit Union”
“I've been banking there over 10 years now. And I am not the best at managing my money. They have always been very helpful and forgiving when I've made mistakes. The Colony Branch is quite small so all of the tellers know your name And they usually know what you need before you even ask them. It's never crowded. I've only had to wait behind one person before. I'm not a person with a lot of money so there is no reason for them to be especially nice to me. But they are and I appreciate them very much.”
“Always great with auto loans! Wish they would update incoming wire transfers and such, but they are so nice to deal with for loans. Great customer service to boot!”
“I have been a member since the early 90’s, I have watched this Credit Union travel through many transitions and have done business with some wonderful people and I have made them my home for all my loans and banking needs.”
7:30AM - 4:30PM
3200 International Pkwy, Dallas
Credit Unions
“Our CU (MECU) is long gone. It's Andigo now, and the AA CU is our local optiion for Andigo account cash access (in or out). Service has always been quick and efficient. Bottom line: Best part is the candy bowl.”
“Love this branch, all the staff are very nice and helpful. No matter what my issue has been, they have always gone out of their way to accommodate me. Theresa was super informative and helpful! Sam, Chyna, Jessica, Joey, Kyla, and Ryan are all stand up people!!!! Feels good to walk into a place where they remember your name and greet you with a real smile!”
8:30AM - 4:30PM
100 Kimball Ave #103, Southlake
Credit Unions
“Nice neighborhood feel bank. But unfortunately, while very friendly and trying to be helpful, not all the tellers have the same level of expertise which can cause issues.
Thankful I was helped by the manager who reiterated I was correct and that what I was requesting be done (and was told it couldn't be done) could I'm fact be done. Imagine if he wasn't there.
Grateful for a kindly, warm and welcoming counter staff - thank you all.”
“Very helpful branch location. Don went above and beyond to make sure my daughter had a great experience with her first banking issue. CUTX is a GREAT place to start your child's financial journey in life. Thanks Don”
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“First time at this branch and the young man that assisted me was very helpful. I was able to make a deposit, order a debit card and change my mailing address. Thank you again and for making it so quick and easy.”