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“It's a great company to go to and make a purchase or get your alternators or starters repaired. Which ever the case may be. It's a company that been in business for many years. It's known all over the surrounding area.”
“I have never thought it would have been so easy. Everyone was nice courteous and helpful. Didn't try to sell you a battery you didn't need. Very professional and quick. I'll never get a battery anywhere else. Walmart batteries burn your alternator up because they're junk. Then you want your Walmart battery replaced and they give you a prorate price and break it off in you.”
“Great service…Ordered online for customer pickup and the battery was ready when I arrived. Service rep ran a check on the condition of the new battery, left the core and was out in just a few minutes. Battery fit the application and we’re good to go. Thank you”
“We have been using Creager Tire for years. They are incredibly nice, always have the tire we need in stock and get us in and back on the road quickly every time.”
“I had an excellent experience at O’Reilly Auto Parts thanks to Armando. He helped me install my wiper blades and took the time to explain different products and options available. He was extremely professional, knowledgeable, and provided outstanding customer service from start to finish. It’s rare to find someone so willing to go above and beyond to help a customer. I truly appreciate his assistance and will definitely be coming back for my future automotive needs. Thank you, Armando!”
“Eh. Car battery tested “good”, but I knew something was wrong. The lady had to grab another guy to see if they could even change it, props for helping… and would have been
5 stars except for the attempted upsale on wiper blades that “looked old” despite me knowing they were actually the only new thing I’d literally just had put on with the recent oil change. Faded quickly in the sun? Hardly. But for a chick, yeah… I may not “know” cars… but I do know retail tricks. :) Would have been easier to sell me on something else (like my car battery?) haha
Tip for employees: don’t be too robotic on recommendations, thanks for helping with the battery. Even though your machine said it was fine… it wasn’t. It had been running for an hour, and it was 7 years old. Believe it or not… 7 years indeed. Had I not changed it and pressed to install, I’d have been stranded soon. That said, my new O’Reilly battery doesn’t have issues & the car starts great (once more!). Turns out, old batteries can cause a host of electrical problems for the radio, locks, you name it.”
“Needed a part and went to a closer competitor first. The competitor had the part for half the price but it was across town the gentalman at O'Reilly looked up the price from the competitor and price matched it no questions asked.”
“After one of the most stressful days that started at 7:30am, after AutoZone didn't want to sell me a battery. Rude service all around. Sent to Walmart. Which said, it wasnt my battery.
12 hrs later after I leave work, came to O'Reilly's.
Zach, was so awesome from the moment I walked in, until the moment I left. Tested everything for me, and got me a new battery installed.
THAT is what real customer service is!!!
Kudos to him. My bad day ended on a good note.”
“I went into O'Reilly to have my battery charged come to find out the battery was no good and it was the wrong battery for my car? but Mr.Randy saved the day for me! He was nice and patient, and I left a happy customer ”
“Very good service at O'Reilly and fast and friendly thank you jose for helping me with my tale lite excellent job very good worker you all have a very hard helpful worker”
“Tony is a great help every time I come in. Seriously someone give that guy I raise I've been they're like 3 times the past year and he's been there and been helpful.”
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“Thank you Luis for helping me with my truck! Incredibly knowledgeable, patient and easy to work with, I’m glad he was there to help me figure out the issue with my truck!”