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April 2024 by Kadance Smith
I’m an adult who really wanted a stuffed animal after having a hard couple of months, so I stopped in. The staff were all amazing, they were so kind and still had me do the cute things like with the heart and offered to let me push the stuff pedal. I appreciate them still making it magical for me even though I’m not a kid. 10/10 amazing place
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April 2024 by Bobby Grachef
There's a short girl with black hair big behind that is nice
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March 2024 by Isabella Aguilar
All the other employees were absolutely lovely except for one named Nevaeh. I brought a build a bear from home I had recently bought to put a sound into it, one of the workers had already opened it and was putting a sound I choose.Suddenly the Nevaeh worker stopped her and said since it's not a animal crossing build a bear I can't get the sound, I understood and chose another (which was one you could record your own personal sound)and she made a fuss about letting me have it, I simply said I wanted it put in the paw and when I got home I would record it since that's what I've done before. She said sorry we can't do that but before she would say that she would walk away and pretend to go check them then tell me, and first of all I was talking to a separate employee then she decided to butt in and leave actually people that needed help to go get me out of the store.I wouldn't even put a star if it let me.
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February 2024 by John Castillo
One of the three workers was very helpful. The other two were too distracted with other customers and perhaps were new employees. The items on display didn't all match what was available in the bins. The clearance section was not much, and prices were not much lower.
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January 2024 by Cait
We went in while Debra was holding down the fort. It was a beyond amazing experience and she knows how to handle herself extremely well! Always happy with this location!
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December 2023 by Theresa Gillum
Over priced, unhappy staff that spoke rudely. It was our 1st and now only trip there. Did not even receive the birth certificate we filled out and when I called about it 2 days later (I assume they were not open on Sunday so I called on Monday) they did not have any record of it and refused to print one and mail it to my daughter. We live 1 hr away and only went because my child received a gift card. It was supposed to be a special, magical time but we were headed around like cattle with employees mumbling where to go stand next. Not happy.
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August 2023 by Brooke Zanolini
The teenage boy who was working was absolutely great with my daughter. This was her first time and he could've just stuffed an animal and called it a day but he was kind and made her feel included in the process. The trip and new stuffy made her day!
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August 2023 by Winter Blais
I'm 41 years old. And, I had never been. So, my family made it happen. It was such a phenomenal experience.
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July 2023 by David
The staff really takes care of the children and they handle a crowd well.
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April 2023 by Cynthia Hyde
Nothing but super kindness from an amazing young lady Jackie! She made my grandsons feel so special and made the experience fun fun fun for them! This girl needs a raise!!! I watched her with other kids and she's so interactive and sweet to all ! Definitely recommend Jackie to all who enter BAB! Definitely coming back!
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November 2022 by Julie Stracener
If u love BEARS & friends...great place to come visit. Great gifting items. A must see!!!
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November 2022 by Steph M
This is the best place to have a birthday party!!! We had a blast! It’s affordable and worth it! We had 7 little ones and they all went home with bears, little outfits, and carriers. They also got prizes while they were there. The games they played were Pawsome! They really made this the best birthday for my little girl. I will definitely be booking more parties here in the future! Special thanks to the employees that made it all happen, Debra and Paulette. Y’all were super sweet!
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November 2022 by Sheridan Nalls
I didn't catch her name but the sweet lady that helped us needs a promotion and a $20 raise!! She made building a kitty truly magical for my sweet kiddo. I have my own build a bear from childhood and one from teen years but I completely forgot how magical the experience was and I'm so grateful to the staff for making it just as amazing for my own child.
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November 2022 by Stephanie M
This is the best place to have a birthday party!!! We had a blast! It’s affordable and worth it! We had 7 little ones and they all went home with bears, little outfits, and carriers. They also got prizes while they were there. The games they played were Pawsome! They really made this the best birthday for my little girl. I will definitely be booking more parties here in the future! Special thanks to the employees that made it all happen, Debra and Paulette. Y’all were super sweet!
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October 2022 by Stephanie Mangan
This is the best place to have a birthday party!!! We had a blast! It’s affordable and worth it! We had 7 little ones and they all went home with bears, little outfits, and carriers. They also got prizes while they were there. The games they played were Pawsome! They really made this the best birthday for my little girl. I will definitely be booking more parties here in the future! Special thanks to the employees that made it all happen, Debra and Paulette. Y’all were super sweet!
