DriveTime, based in Tempe, Arizona, is the second-largest used vehicle retailer in the U.S., with over 140 dealerships across 27 states. Founded in 2002, it has sold over 1 million used cars and helps more than 100,000 customers each year. Customers frequently praise the friendly and helpful staff, highlighting staff members like Corina Atkinson and James Guerrero for their professionalism, patience, and excellent service. The process is often described as fast, easy, and stress-free, making it a popular choice for first-time buyers and repeat customers alike. Many appreciate the knowledgeable team that answers questions thoroughly and makes the experience enjoyable. Overall, DriveTime is known for its dedicated customer service, hassle-free process, and commitment to helping people find reliable used vehicles.