DSW Designer Shoe Warehouse offers a good selection of boots at fair prices. While many customers enjoy the variety and appreciate a helpful shoe donation program that rewards points, some reviews mention inconsistency in customer service. Positive experiences highlighted friendly staff who provide pleasant interactions and promotional offers, while others noted instances of inattentiveness. The store manager has been recognized for her professionalism in addressing concerns. Overall, DSW provides decent experiences, combining a wide selection of shoes with varying levels of customer service.