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July 2023 by Liz Beltran
Extremely poor customer service. I purchased shoes for vacation. I went to pack and noticed my box was stuffed with cardboard and paper and was missing a whole shoe. I looked on the website and stated the store didn’t close till 9. Went back at 8:05 and tried getting someone’s attention because the doors were locked. She shook her head and waived her finger No and then looked at another worker and laughed. I asked multiple times for them to please just look to see that I only had received one shoe. They just continued to look and laugh and the ignored me. As I stood there, there must had been 6 other families that tried coming because the store hours show 9pm. They ruined my outfit for my cruise.
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July 2023 by Michelle Tarver
Typical DSW. Clean and organized
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June 2023 by Kara R
Amazing customer service, Nisha the store manager was very helpful with my concern and handled it so professionally! Thank you again!!
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June 2023 by Kara Ryan
Amazing customer service, Nisha the store manager was very helpful with my concern and handled it so professionally! Thank you again!!
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March 2023 by Gerard Garza
This place was good but didn't have what I was looking for.??????
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January 2023 by Matt Younger
Google maps show hours that they open at 10 AM, however a piece of paper on the window says 11. Please correct and misguiding people. I've watch at least 10 customers leave. Your loss.
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October 2022 by Jodi Hensley
I love their shoe donation program. Donate a pair of used ( not terrible) shoes and get 50 points. Every 100 points gets a $5 coupon and the shoes obviously go to people in need. I take my kids slightly used shoes as well.
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August 2022 by P B.
Poor customer service along with rude attitude. My husband and I were purchasing a few pair of shoes and had a $30 off coupon. We were told it wasn't current for 5 days. I said we would come back then, and the clerk said it wouldn't be a problem to bring back my receipt and we would get the $30. I came back and was denied the refund without an explanation, apology, or any attempt to provide good customer care.
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June 2022 by Rosemarie Copeland
Great selection and helpful staff
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March 2022 by Robin Z.
Come thru on deals! I got some cute JLo sneakers for $30!
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January 2022 by Pam Acosta
Very disappointed I'm a woman but I also have large feet so hard to find a pair of shoes to fit me 11.5 or maybe a 12 W
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January 2022 by Dustin S
I love their products they always have a great selection to choose from with staff that are always happy to help you with anything you may need?
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December 2021 by Emmalyn Velasco
Need to stock more styles/sizes in wide width
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December 2021 by Lorain Worth
A friend of mine went shoe shopping today she thought she got a good value. I always think they're a little bit overpriced.
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October 2021 by T J
Went there to find shoes for my 90 year old mother. some special shoes for her feet we found some good service great price.