Firestone Complete Auto Care in Corpus Christi is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The business aims to provide reliable and affordable auto care for every make and model. Many customers report positive experiences, describing the service as awesome with great customer service. One customer, stranded with a jammed wheelchair, was helped by a wonderful mechanic at closing time. Another, needing urgent tires while on a work assignment, found the staff helpful and the pricing fair, feeling they were treated honestly compared to a competitor. Customers appreciate when the expert team explains issues clearly in understandable terms, which provides excellent service and can be more affordable than a dealership. However, experiences vary significantly. One reviewer calls it the worst place ever, detailing a costly and failed air conditioner repair that left them feeling completely ripped off. Another notes that while the customer attendant was friendly, there was a lack of explanation regarding the services performed, leaving them unsure what was done to their vehicle. This customer also experienced a wait despite having an appointment. Still, this same reviewer would recommend them based on good work now and in the past, noting they just need to remember to brief each customer on the diagnosis and repairs.
