Astound Broadband powered by Grande provides internet and TV services with very fast internet and crystal clear TV picture. Installation is often fast, with technicians completing the job in less than an hour for multiple rooms and showing customers how to work everything. Service can be set up quickly, within two days of calling. Many customers report great, patient, and helpful support agents who effectively resolve service interruptions and help with setup. The price is noted as very hard to beat. However, experiences can vary. Some customers report tricky installation processes dependent on neighbors. A significant criticism involves long wait times for technical support, sometimes over an hour, and contacting agents who lack knowledge about the equipment. Despite this, many customers are happy and would recommend the service for its speed, clarity, and value.
I had an easy online set up for service. The installer arrived at the scheduled time and was done in less than 30 mins. Everything is working perfectly. I'm really enjoying this affordable service!!!
February 2024
Astound Broadband WiFi is great, very fast Internet and the picture on the TV is crystal clear. I highly recommend this service to anyone.
December 2023
I called to setup internet service and 2 days later it was installed. So far no problems and internet is working great. The guy that came was great and very patient with me and walked me thru setting up my account over the phone since I was at work.
