IBC Bank is dedicated to its customers and communities, operating under the slogan "We Do More." Many account holders express deep, long-term trust, with some banking for 25 to 27 years and stating they will never use another bank, citing strong fraud protection. However, some customers report recent problems, including tedious wait times and confusion during transactions. There are also frustrations with procedures for cashing checks, even for long-standing customers with reputable employers and overdraft protection, where tellers sometimes only allow deposits for next-day funds. The bank offers various services, including foreign exchange, insurance, and mortgage loans.
