Rally Credit Union provides financial services, including high-interest savings and checking accounts, auto and home loans, and features like Early Pay Day and free bill payments. Many members report positive long-term experiences, describing the service as helpful, fast, and polite, with a feeling of family. Staff are noted for working with members to resolve errors, provide information, and assist with needs like wire transfers or finding sister banks out of state. The drive-through service receives specific praise for being fast and convenient. However, some members express frustration with specific policy changes, such as new limits on transfers to services like Cash App, which were perceived as a major inconvenience. While one such issue was resolved with polite and informative manager intervention, it highlights occasional communication challenges. Feedback on in-branch experience is mixed; one member found the wait too long and the atmosphere not warm or welcoming, also noting a lack of diversity on the Board of Directors. A recommendation was made to open accounts online first. Despite these criticisms, many customers express strong loyalty, having banked with the institution for years and urging the continuation of valued services like drive-through deposits.
Have always had good experiences with this facility. Everyone is so nice,I feel special, thank Everyone for excellent work service, it is much appreciated in this rude world, thank you,thank you,all.
August 2025
Great customer service very helpful the girls in the front are amazing very warm and welcoming
April 2025
I like Rally Credit Union because they have the best rates and they can help people .
