We were told in the store what we were getting, bed delivered today and it was totally different than what salesman said it was , after spending that much money and they act like it was no big deal, spend thousands of more dollars and they will give you what you really want, nothing right about this
June 2023
Nadia was extremely helpful 6 mos ago when we first started deciding on a new sleep number and helped us when we were finally ready to purchase. She answered all of our questions and was a pleasure to work with. So far we’ve had one night on our new 360 and love it.
October 2022
You do not get a full refund they charge you $250 to return it and if you get a adjustable bed frame you are stuck with it. We asked the right question so we didn’t get bed frame. But they do not tell you about $250 return fee.