AutoZone in Crosby is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Customers consistently praise the store for its great customer service and support. Reviews highlight employees who are helpful, gracious, honest, kind, patient, and informative. Specific assistance mentioned includes tightening bolts, changing out batteries, helping find parts, and checking cars. The staff is noted for being very kind and providing great help, with many customers expressing appreciation and stating they will definitely return. The overall sentiment is that the way they do customer service is the best.
Matt went above and beyond when I had issues with my battery. He made sure that even though he didn’t have the battery I needed in stock, he found me one. He called other stores snd solved my problem. Hw’s always been so helpful every time I’ve been there.
July 2025
I’ve been having issues with my truck battery. Turns out it was something that didn’t require any replacement parts. Matt was so helpful and gracious to help me tighten the bolts. Very honest of him to do that for me. I will definitely come back for their great customer service and support.
June 2025
I needed a new battery and help changing mine out. I called the store and spoke with Herriberto “Eddie” and he was so kind! He let me know it was in stock and that he would change it out for me. I showed up 30 minutes later and he did just that! He provided great customer service and I truly appreciate his help!
