Journeys is a popular retail store offering a wide selection of shoes, clothing, and accessories for men, women, and kids. Customers appreciate the store’s carefully curated brands, including Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, and adidas. The store provides the latest styles of skate shoes, athletic sneakers, boots, platforms, sandals, and trendy outfits. Shoppers often mention the friendly and helpful staff, who go above and beyond to assist with finding the right size and style. Many reviews highlight excellent customer service, with staff members speaking multiple languages, including Spanish, to accommodate out-of-town and international visitors. Employees are praised for their energy, patience, and willingness to help, making the shopping experience enjoyable and personalized. The store is seen as a welcoming place where customers feel valued and well taken care of, whether they are shopping for themselves or helping family members. Overall, Journeys is recognized for its great selection, stylish options, and dedicated staff.
Bradley was our attendant. I say that because he anticipated our needs, make great suggestions, tried to find elsewhere what was out of stock in store. He even found us after we left to return my umbrella! Bradley is exceptional! Your shoes are cool, too.
January 2025
Had a previous bad experience at baybrook mall call them today in the morning let them know what I was looking for and the lady said she had it and hold it for me thank you for giving me the best customer service once again thank you will definitely come back to this location
September 2024
Great young man helped me so much even offered to order size needed!
