Lucky Brand is a welcoming store known for its friendly and helpful staff. Customers consistently praise the team for their exceptional service and support in finding the right sizes, designs, and colors. Shoppers appreciate the patience and honest advice provided by the employees, making the experience enjoyable and fun. Many have reported finding favorite items, including jeans and shirts, thanks to the attentive assistance from staff members. The Cypress, TX location stands out for its great customer service, with visitors recommending it to friends and family for a pleasant shopping experience.
Raquel at the Lucky Brand store at Houston Premium Outlets did an amazing job helping me today. She was so helpful, so kind, and so patient with me. I will definitely be coming back because of her. She is awesome!
May 2026
We had an amazing time with Raquel. She started the dressing room and began picking out different styles of jeans and sizes as we walked and talked around the store. She was an amazing help and an amazing sales person and I just wanted to tell her thank you!
July 2025
I always go to clearance and buy great stuff for under $15 dollars , they always have extra discount. 👌🏻
