PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It provides a wide range of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many locations offer additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The staff at PetSmart are friendly and helpful, often going the extra mile to assist customers. Customers appreciate the caring and professional service, especially from staff members who help with grooming and making pets comfortable during visits. The store offers a good selection of pet food, fish, and other products at competitive prices, and customers find value in their rewards points system. While some mention that finding specific staff members can be difficult, overall, PetSmart is recommended for its helpful staff, variety of products, and quality services for pets.