The Polo Ralph Lauren Factory Store offers a wide selection of high-quality clothing and accessories for men, women, and kids, including Polo shirts and fine leather goods. Customers appreciate the store's new stock and the friendly, helpful staff who go above and beyond to assist. Many reviewers highlight excellent customer service, with staff members like Alexandria, Italy, and Nick providing assistance with purchases, exchanges, and special requests, often ensuring quick and smooth experiences. The store is known for its great prices, nice sales during holiday periods, and a welcoming atmosphere that creates good vibes. Shoppers enjoy the fit and material of Polo products, finding them comfortable and authentic. Whether browsing or returning items, customers frequently mention positive interactions and satisfaction with their purchases. Overall, the Polo Ralph Lauren Factory Store is recognized for its quality selection, friendly service, and a pleasant shopping environment that keeps customers coming back.
Thank you so much, Melanie espericueta, you are a lifesaver and we are so grateful to have you work and help us, find the color and size. You are the the reason why we come to this outlet store instead of all the others, you are the best staff by far at this location.
December 2025
Isaac was very professional and very thorough on his product knowledge! He and this store earned my business from now on! Highly recommend this Ralph Lauren location 👍🏼
August 2025
Taylor Howard did a fantastic job. She helped me to pick out two really nice shirts. She helped me to find a really nice shirt for my daughter. She was very courteous kind and patient. She did a really great job thank you Taylor Howard let’s go St. Louis
