U-Haul Neighborhood Dealer offers truck rentals, trailers, and cargo vans for local and one-way moves, along with moving supplies and U-Box containers. Customers appreciate the friendly and helpful staff who assist with issues promptly, even when things do not go as planned. The facility is noted for its cleanliness, and many customers express a willingness to return due to their positive experiences. Instances of minor issues, such as billing errors or email mix-ups, were handled with quick follow-ups from management. One customer shared a story of an employee who went out of their way to return a forgotten cell phone, highlighting the considerate nature of the team. Overall, U-Haul Neighborhood Dealer is recommended for its reliable service and customer care.
The service here is top-notch. Crystal is very patient and will explain things clearly, as are all the staff here. Very helpful and eager to make sure your experience is good..
May 2024
Updating review - I was refunded the amount that was overcharged for the U-Haul rental, but didn't hear from the office or receive an amended receipt.
December 2023
Very Commondating, stayed after closing on Christmas Eve to see that I was taking care of.
