Abercrombie & Fitch is a well-stocked, organized men's clothing store with a great selection. Customers appreciate the clearance racks and the availability of extra-small sizes. The customer service is generally top-notch, with staff helping customers with returns and exchanges. However, some customers have found the staff to be unhelpful and the fitting rooms to be inconvenient, as they are locked and require flagging down a staff member, who may be short-staffed and only behind the cash wrap. The store has a "darker" aesthetic compared to the bright, all-white look of some other locations, which some customers prefer.
The employees have always been kind to me when I shop here and I appreciate that. Today the cashier even helped me by sharing that my $30 reward points would be lost if I made a return. So helpful so that I knew to get everything I wanted upfront instead of waiting.
April 2026
I love it here. So many other online options not found in other stores. If the price is cheaper online they price match.
December 2025
Cheaper online but super great service and the staff know their dates and work super hard
