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February 2024 by Chris C
I fixed my BMWI3 here twice. People don’t know how difficult for me to find a place to fix this car but fortunately I able to find this place! This is a family run business and people here are so nice! Ogla is the staff that helps me and she’s so considered and professional. I won’t be hesitate to come back if there is any problem with my new car.
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February 2024 by Donna S.
My brand new bmw was hit from behind and since I had a special color I was concerned about the match, however Ames Collision repaired my vehicle within a day!!
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December 2023 by Ernesto C
I came to get my front bumper replaced they did an excellent job.I totally recommend them 10/10??
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November 2023 by Shanna Sisson
Ames did a fabulous job with a minor scratch on the rear of my car. They were able to get my car in and completed in just a few days! The dealership was going to take 4-6 weeks! And the cost was much more affordable than the dealer.
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November 2023 by William Jackman
Excellent service. Highly recommend Olga and her team at Ames Collision. We’ve used them several times and every time they have them provided great service and very good craftsmanship. And they given our family tremendous value. Highly recommend them.Services: Painting
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November 2023 by Joey Oxbloods
I took my 2022 G63 after I got a small scratch and dent on it and they fixed it to perfection. These guys are seriously good and still more affordable than other places I got quotes from. This will be my go to collision house from now on. Thank you Olga and the crew!
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August 2023 by Anthony Yang
Awesome shop, amazing customer service, great staff, and super knowledgeable. I came in for a lane assist sensor on my mercedes benz. They knew exactly what the problem was with just a little description of my issue. They had the car fixed in no time.
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July 2023 by R A
Sloppy work and mismanaged. Insurance paid $6,000 and I had to come back here multiple times and every time it was a new issue. The owner is clueless and the shop manager threatened me for critiquing his sloppy work. They bare no responsibility for anything. I realized the fifth time I got there that I needed to get my car out of there because they didn’t know what they were doing. Just to give you an idea their was spray paint on my brake lights and they said that was there already. I had a new trunk replaced and the paint was chipped on edges and they used one of those repair pens to patch that spot. I promise theirs a lot more but the review would be too long. They damaged my rim and didn’t install the trunk and bumper correctly. They used Non-OEM parts and they refused to give me the invoices to prove they ordered OEM parts. They held my car hostage. They are corrupt and you want to use a place that’s CERTIFIED to work on your type of car. I looked for this company in the BBB and couldn’t find them. Theirs no telling what complaints would’ve been filed. Stay away.
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June 2023 by Janice Sanchez
They did a great job on repairing my car and keeping in contact with me! I recommend anyone that is in search for collision repairs to take their car to Ames Collision Center!
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May 2023 by R A.
Sloppy work and mismanaged. Insurance paid $6,000 and I had to come back here multiple times and every time it was a new issue. The owner is clueless and the shop manager threatened me for critiquing his sloppy work. They bare no responsibility for anything. I realized the fifth time I got there that I needed to get my car out of there because they didn't know what they were doing. Just to give you an idea their was spray paint on my brake lights and they said that was there already. I had a new trunk replaced and the paint was chipped on edges and they used one of those repair pens to patch that spot. I promise theirs a lot more but the review would be too long. They damaged my rim and didn't install the trunk and bumper correctly. I think they used Non-OEM parts and they refused to give me the invoices to prove they ordered OEM parts. They held my car hostage. They are corrupt and you want to use a place that's CERTIFIED to work on your type of car. I went in their with 3/4 full tank and they siphoned my gas out and left me on empty. They took my car out for joy rides then they lied about the car ever leaving the facility to "oh we took it to get washed." Lies after lies
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May 2023 by LeAnn Higgs
My son had an accident. I didn't know where to take the car and a friend recommended Ames. They did a great job on the car. Very professional and willing to work with you. I will recommended Ames to my friends.Services: Painting
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May 2023 by James Marshall
Very professional and quality job from Ames! It was such a pleasure working with Olga and Samantha. They take great pride in their work, and delivered every promise for our vehicle. They finished repairs in 3 days, for the exact amount of our estimate. I highly recommend them!
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April 2023 by Ron Raphael
Olga and her staff Samantha and Gabriel were wonderful. She explained their process every step of the way. The end result was amazing. Looks like a new car. I would highly recommend them.Service: Body & Trim
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April 2023 by E R.
I have used Ames Collision Center for about 8 years now for body work and wheel damage on my cars (Range Rover Sport and Range Rover) as well as my son's (Jeep Grand Cherokee). They do an excellent job, are very responsive and kind, and are always fair in pricing. With the growth Dallas has experienced in the past decade, businesses dedicated to service and loyal customers is becoming a thing of the past...but not at Ames. I wish other businesses maintained the same level of care, professionalism and quality as Ames. A special thanks to Olga for always keeping me informed and helping me in some stressful situations.
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February 2023 by Marci Rhodes
My daughters car was hit and Ames was recommended to us by BMW dealership. From start to finish , Olga and team were so kind and got back to me quickly and answered questions since this was unusual out of pocket from the person who hit my daughter. Her car is red and they matched beautiful and work was great. Highly recommend!Service: Body & Trim
