American Eagle & Aerie Store in Dallas, TX offers high-quality jeans and stylish clothing designed to fit all customers’ lives. The staff is friendly, helpful, and works well together, creating a positive shopping environment. Customers often mention the excellent service provided by team members, with some praising specific employees for going above and beyond to meet their needs. The store is known for its welcoming atmosphere, making shoppers feel comfortable regardless of age. It is recommended to check online for promotions before visiting, as prices can be discounted online and the store offers price matching. Customers appreciate the clean, organized layout and the helpfulness of staff on the sales floor. However, there are occasional issues with customer service on the Aerie side, where some employees have been rude or unhelpful. Overall, American Eagle & Aerie Store is a popular destination for those seeking quality jeans, casual wear, and friendly service, with many customers returning for the welcoming experience and good selection.
Check and see what the promotions are online before you purchase anything at this location. I visited this past weekend and bought several items. I checked online, and these same items were discounted 30%. The store will price match, but make sure you check before purchasing in person.
August 2023
Visited this location today. Absolutely amazing service from the entire floor. Everyone is helpful and intentional with the customer experience. You can see they all work together very well and their are a bunch of smiling faces. Thanks for the experience it says a lot about management and leadership of the team.
March 2023
I love this store! I really appreciate Jessica ALWAYS going the extra mile to ensure my shopping needs are met!! She is a tremendous asset to the American Eagle organization!Viana is also very helpful!
