The AT&T Store in Dallas provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts and no credit checks. The store offers unlimited data plans that include nationwide 5G service at no extra cost, making it easy to stay connected. Customers praise the staff for their helpfulness and patience. One reviewer appreciated Kenny Sanders for being super helpful and patient throughout the process. Another valued John Leedom for explaining things clearly in simple language, especially helpful for those unfamiliar with technology. Cayla was noted for her polite and friendly service when helping select a phone. Additionally, Calah provided detailed explanations and was very patient with upgrade and trade-in questions. Fabian demonstrated excellent customer service, efficiently handling business needs. Overall, the store is known for great customer service, quick visits, and a wide selection of devices and plans.
My honest review All the staff here are great as what I see but DAVID and another Hispanic guy work there they’re the best.
March 2026
only reason i’m giving 4 stars was for the wait time, but other than that Fabian was pretty good at helping me with what i needed. really wanted an ipad and i got what i wanted after Fabian explained the difference between all the ipads they had , Fabian had good customer service and was very helpful
March 2026
Carson is very knowledgeable. We asked him for a full break down of our bill because something didn't make sense. He was able to go ask questions and come back to us with answers. The whole set up was amazing.
