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June 2025 by Connie Threadgill
Diari
Beyond amazing
Superb Service
She was Fantabulous.......
I went in two days after having a toxic experience with Giselle Torres & Antonio
Diari was wonderful and helped me file report with corporate regarding the secret number Giselle slid into my phone
Corporate deleted the number immediately and issued credit
I have been harassed daily by spam calls due to the fraud Giselle committed
Diari is a fantastic AT&T support Member
She cares & took time to help me
I will go back to see Diari soon as i
Have been approved to trade my new phone in with no restock fee by Yen..
Thank you
Diari... you are Wonderful
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June 2025 by Milad Srsn
I visited this office to inquire about any new customer offers. Unfortunately, they didn’t offer any and made me feel more like a nuisance than a valued customer.
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May 2025 by Stacey Fikes Tepper
Erick and Marco were fantastic helping me buy and transfer over to my new phone. Not pushy, super helpful and kind. Would be a pleasure to do business with them again.
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April 2025 by Kelly Carlin
Best store ever!! Especially Camilo!
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April 2025 by Angel
I came in cause wanted to know about an upgrade and Diari came & assisted me she was super helpful and nice! I will definitely be coming back to this location & asking for her again!
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April 2025 by Alec Lopez
Walked in and was greeted instantly. I had a fairly simple change I needed to adjust on my account and a service rep named Diari got me all my requests done with no problem. Definitely will be my go to Att store.
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August 2024 by charles pace
I was due for an upgrade. Rich was extremely helpful, had great suggestions for me, and was very efficient! Hands down the best experience I've had at AT&T
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August 2024 by Mike Russell
Rich was the best at customer service and product knowledge! thank you!
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July 2024 by A Kinion
Great customer service from Brian at the store on Preston!!
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June 2024 by Herna Porras
Very good attention from Rick, very collaborative and good, super grateful people helped us a lot
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June 2024 by Style 23
Jordyn was amazing! She helped with everything I needed
If you’re wanting a full service experience reach out to
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June 2024 by Kathy Fisher
Promised call back. Didn’t happen. I stayed in the line for 2hours and still didn’t get the problem solved.
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June 2024 by Rochelle Dodd
Brian was amazing I appreciate his help should be a manager for the store....give him a raise
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June 2024 by Erin Snyder
I never write reviews but wanted to take the time to write one for my experience today. I went in to add my child’s watch to my current plan and Brian made the process so easy. He provided more accurate information than the AT&T customer service individual I had called prior to coming in and activated the line very quickly. He helped troubleshoot a few items with me and was extremely patient. Great in-store service!
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May 2024 by Barbara Heuss
I needed help with new iPhone which I ordered online. Brian was quick to help me and resolve the issue. Next time I am in the market for a new iPhone, I will purchase it at the AT&T store.
