AT&T Store in Dallas provides a range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans tailored to meet various needs. Customers appreciate the friendly and helpful staff, including Erick, Marco, Diari, and Rich, who offer excellent service without being pushy. Visitors report positive experiences when upgrading their devices or making account adjustments, noting the efficiency and kindness of the representatives. The store offers unlimited data plans with AT&T's nationwide 5G service included at no extra cost. Many customers express their intention to return for future needs and recommend specific staff members for a great service experience.
I came in the store the other day for assistance with my plan and got assistance from James, he was so helpful with getting my issue resolved and was vey positive and easy to talk to. Iā m making this my home store because of the customer service & attention to detail š!
August 2026
Our experience with Jorge was awesome. We had three phone challenges (with two different providers) to address and he helped us through them with ease, including purchasing a new phone. He was kind, patient and very knowledgeable. I would highly recommend Jorge to anyone seeking assistance with AT & T products.
August 2026
Great customer service and they helped me with getting a new phone, prices were better than expected! Overall I would recommend to others and will be visiting again soon!
