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March 2024 by Elizabeth Kennedy
Jordyn is a great help to keep any time I come!I get all my new phones with her
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March 2024 by Dan Andrews
Brian Burns was my sales advisor, and he listened attentively to my needs and formulated a plan with several options for me to consider. He took the time to walk through each option and expertly advised me based on his knowledge of the product. When in doubt at any point along the way, he did not hesitate to engage a store manager to assist. I felt very well taken care of. That's the reason I selected the local AT&T store; always great service
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March 2024 by Ahyde Roland
Jordyn did an amazing job helping my family today! We are very pleased! Thank you!!
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March 2024 by wesley roland
Jordyn was very helpful!!! Thanks again!
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March 2024 by Sade Joyner
Today I was helped by an employee named Jordyn, she was very helpful and informing with the issues I had with my phone, I would love for her to be the person I see everytime I walk in the store. Jordyn’s customer service is on point. I will continue to come back to this store and refer a friend as well
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February 2024 by Daniel Evans
Went to them. Were not helpful
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February 2024 by Donnell Powell
Justin is excellent to deal with!!!
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December 2023 by Robert Childers
Being charged for a tech I didnt need, yall think you can make someone pay, im in a city where a plethora of services know how make a profit honestly. Ive been through this trying to ram charges through , it hasnt worked and wont today. Even have the chat that is usually not available.
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December 2023 by Justin Dubose
Great employees at this location. Had the phones I needed and hooked me up with a great deal. Would definitely recommend this location.
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October 2023 by Sire Lando
When I went to the AT&T Store (17489 Preston location) for a pair of headphones, I had no idea I was about to witness the epitome of customer service personified. It is rare to find someone as dedicated and resilient as today’s the on-duty AT&T Associate, Tiffany Roland. Allow me to explain, Tiffany was visibly injured, with her foot in a cast with crutches as her aid however, she dod not let her personal challenges deter her from the primary goal – ensuring each customer left the store satisfied.The store’s cleanliness and organization were testament to Tiffany's relentless commitment. Considering the adversity she faced, watching her maintain the store’s aesthetics and overall “vibe” is genuinely awe-inspiring. Throughout the next hour, she exuded positivity and unwavering determination, which would serve as a beacon of inspiration for both staff and patrons alike.It was evident that the Preston Office was running on limited staff that day but that did deter Tiffany in the slightest. Each customer was met with a warm smile and unparalleled professionalism. Her meticulous attention to detail and the patience she showcased, even in the busiest of times, did not go unnoticed. I, with many others, found ourselves expressing gratitude for the exemplary service we received.To watch anyone, go above and beyond their call of duty, especially when battling physical challenges, speaks volumes about their character. Tiffany Roland embodies the very essence of dedication, professionalism, and genuine care for customers. Her sacrifices and efforts that day were not just commendable but truly exceptional.In a world where genuine commitment is often hard to find, Tiffany stands out as a shining example of what it means to truly serve. Here’s to you, Tiffany – for showing all of us that with determination and a positive spirit, no challenge is too big to overcome. Thank you for being the heart and soul of the Preston Office that day. You are a true asset to AT&T and an inspiration to many who witnessed your focus and commitment!
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August 2023 by Debbie Jenkins
Tiffany was amazing. Fast, friendly service and she solved all of our issues for us and also saved us some money at the same time. If you need help ask for Tiffany at the Preston Road store in North Dallas.
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July 2023 by Kathy M.
I am in the store now. Buying a phone from Tiffany Roland..Tiffany is so patient & amazing helping me upgrade to a new phonesShe is so popular that she has no help with coverage..A couple became angry while i was here and they left.They should have stayed because Tiffany has amazing service skills.Thank you for your service help !
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July 2023 by Viktoriya Braginsky
They sold us a faulty iPhone that didn’t have a working speaker and refused to take it back without charging a $55 restocking fee. We decided to take our business elsewhere.
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May 2023 by Evelyn Nkurlu
Representative was unfriendly and seemed annoyed that I was there, even though I was the only customer in the store. I requested to pay for my bill and didn’t accept cash after I drove for 30 mins.
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May 2023 by Jonathan Sanders
Go see Tiffany! She was very quick knowledgeable and ensured all questions were answered before sending us on our way. Great experience Overall for sure.
