Ballard Designs in Dallas, Texas, located in the Preston Royal East shopping center near Bank of America and Sephora, offers a wide selection of luxurious home décor and furnishings. The store features beautiful items that cater to both entertaining guests and creating cozy living spaces, with new selections changing with the seasons. Customers appreciate the helpful and friendly staff, including employees like Tiffany and Laura, who provide excellent guidance on product choices and assist with special orders. The showroom is well-organized and showcases a variety of furniture, tabletop, and decorative pieces, making it a popular destination for those seeking pretty, stylish items. While many reviews highlight positive experiences and attentive service, some mention inconsistent customer service, with a few customers feeling they were not greeted or assisted promptly. Despite this, the overall impression is that Ballard Designs Dallas is a go-to location for beautiful, high-quality home décor, supported by staff dedicated to helping customers find the perfect pieces for their homes.
Decided to stop in store to purchase a wreath order instead of online, wasn’t in stock but clare was able to help in ordering and getting a great price. She was super sweet and helpful !! Thank youu !!
October 2025
Cool to see the catalog in real life. Staff never acknowledged I was there.
March 2025
Fern is very helpful! I called from out of state and need a swatch for a chair. She was helpful and called me right back to help. Thank you so much!
