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February 2023 by David R
They made my pregnant wife wait in line in pain not even offering water to the 100 people waiting in line and they are so slow and u professional
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June 2022 by Tracy S.
if i could give 'zero' i would the bank located 3523 lancaster is never open, or they are opening after 1 p.m. really we are talking about peoples money, not to mention they never have any tellers, what is this ??? they need a overhaul for real, and the 400 s. zang is no better it is terrible i will never bank there again, it is truely sad how they treat people, about their own money they acted as if is was their money it took me months to get my parents money out of their hands and , we will never set foot in there again, people be aware
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January 2019 by Forza Transport LLC
Understaffed. Rude.
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November 2018 by Ya dis
One reg. lane and one commercial open and I guess ONE EMPLOYEE working it all. I have been waiting 47 mins and counting and I was the 3rd customer in line. Horrible experience.
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October 2018 by Telisse Stanfield
Terrible incompetent service. Very slow.
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October 2018 by Ashley M.
TERRIBLE Dont like to write bad reviews but this is ridiculous. Dont come to this bank if you have to be somewhere. One lane open & been sitting here for like 30min waiting for a 2 second transaction. Never again. Worst bank service i have ever been too. Shouldve known something was up when the line was a mile long. Bank of america should be ashamed
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August 2018 by Monica Garza
Signed me up for a "free" savings account. They failed to tell me that its only free if there's $500 in there. So as I've been trying to save I've been made aware that it in fact isn't free. So thanks for stealing my hard earned money! Bunch of crooks!
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February 2018 by REEVES,JUSTIN Forest
insanely slow service. truly in a league of its own. if you come in with 2 people in front of you, expect to wait a minimum of 30 minutes. If there's more than two ppl you may as well walk back to your car and drive to another branch.
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January 2018 by Wicho Munoz
waited for my card for so many days.
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March 2017 by Ricky Sampson
Says it closes at 5 but it's really 4
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December 2016 by Mz Liz
The number did not work....
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November 2015 by Shoby Modjarrad
Awful customer service. Wait over 5 minutes to be acknowledge with no one in front of me. Unfortunately this is the only one in my route and we have a business account with them
