PNC Bank's Casa Linda Branch is highly praised for its professionalism and excellent customer service. Customers highlight the knowledge and helpfulness of staff members, particularly noting one associate's long-standing support over 30 years. Most interactions are positive, with staff going out of their way to assist, although there was one minor disappointment. Even when closing accounts, customers felt comfortable and appreciated the friendly, professional service. One customer specifically commended an associate for his pleasant attitude and proactive follow-up to ensure account issues were resolved. Overall, this branch is recommended for anyone seeking a great banking experience.
I just cannot say enough about the professionalism, knowledge, and great customer service from Dell. He is an icon of The Casa Linda Branch. He’s been helping me for at least 30 years!
March 2025
In my view every associate I have delt with other than one have been very professional and really went out of their way to be of service. I would give five stars if the one person didn't disappoint. Four and and a half stars.
December 2021
I've walked in probably 6 or 7 times in the last year and either they can't help me or no one is available to help me. The BBVA branch on Mockingbird was far superior and it's too bad that great staff lost their branch to this one.
