The new assistant manager is rude and so full of herself. She is not helpful with the young teller which sets a hostile environment. I can't say I'd return to this location especially with unfriendly attitudes. Attitude reflects leadership.
If you like slowness and mistakes then go here
Kool bank wolrd customer service great fox at branch thumb up.
This is the most poor excuse of a bank in general . Ridiculous how many times they freeze your card and customer service is terrible. Literraly every week there is an issue even though pin verification is used . They Always want to make you go to the branch. There are way better banks . Try frost bank 100 times better... read full comment