April 2018 by Matt Sanger
Very poor customer service at this location, my wife and I paid for a membership that gives us a 20% off of every item during each purchase and every time we check out they initially refuse to honor the membership and only want to do the 20% off of one item and we have to literally argue with them for about 5 minutes trying to get them to honor the membership. Too much aggravation. Not worth the drive. Will just press click from home from now on.
March 2018 by Erika Munoz
I’ve bought everything here since I was pregnant; from crib, car seat, high chair, toys. Some of the workers even recognize me from when I was pregnant. They like seeing my boy and are so nice and always willing to help.
February 2018 by Skylar Miller
I called the Plano and Tyler location, finally I called the Dallas location and Jennifer was very patient and helped me order everything I wanted! I will definitely be dealing with her more often!!
January 2018 by James Archibald
Would give 100 stars if I could. Staff went way out of their way to help me.
I urgently needed a car charger for a Medela breast pump. I called this store about 10 minutes after closing and the staff helped me identify the right charger and confirmed that they had it in stock. Not only this, the staff member kept a register open for me and let me make the purchase when I arrived a few minutes later, even though by the time I arrived, it was more than 24 minutes past closing time.
I feel like they did me a huge favor and that this level of service went way beyond what I expected or would even normally ask for.
Also, it was by far the best selection I've seen locally for breast pump accessories. I had already tried several other stores and no other store had the charger I was looking for. buy buy Baby will be first stop next time.
June 2017 by Sophia Sobhani
I went inside for a registry for a baby shower and I was immediately helped. They printed out all the items for me to look at and even offered assistance but I declined. Everything is organized by sections, it's like bed bath and beyond but for babies. Free gift wrapping too! Only problem was the wait for checking out, finally they called a employee to open up the register.