Champs Sports is the place to go for the latest shoes, freshest apparel, and hottest accessories from top brands like Nike, adidas, and Jordan. The store offers great prices, a wide variety of products, and everything is very well organized. The work team is also very organized. Customer service experiences vary. Many staff members are wonderful, friendly, attentive, and helpful, going above and beyond to find specific items. They are quick to assist and demonstrate a willingness to go the extra mile, which makes customers feel impressed and likely to return. However, other experiences are not as positive. Some customers report service that is not very attentive, requiring them to walk around the store to find help. There can be frustrations with the fitting process, such as staff only providing the right shoe for try-on, which makes some customers feel very bad. Despite these inconsistent service encounters, the dedication to offering the freshest gear ensures your look is on point any time of the year.
I got the best shoe for me. I really appreciate the time he took to help me.
September 2025
Mike the new store manager was great. He was very patient with me and helped to make sure I got the best shoe for me. I really appreciate the time he took to help me.
August 2025
Mike was exceptionally helpful today and this will always be our first stop at the galleria. Thanks so much!!
