Matthew took me in right away and was extremely helpful, efficient and personable. He also gave me information on the home loan info I asked about - helped a ton!
As a loyal Chase customer, it was the worst experience so far. They don’t know how to open a checking account for an international student. And we have to came back later to provide additional information. Funny thing is that hey don’t even know what additional material we should provide.
The gentleman Matthew is pretty rude, not great customer service.
Brandon was very patient and helpful in explaining the ins and outs of having a credit card to me . Will be coming back