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March 2021 by Gary Stotler
The worst customer service I've ever experienced. Over 10 hours on the phone and still getting the runaround...
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December 2020 by Rachel Westland
I like nice working for custumers. services.Good job.
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September 2020 by Ziamonae Derung
Sorry other reviewers, they are doing scams. Internet should only cost 50-60 dollars per month, not a bill higher. Call the supervisor to report this other customers who going through this.
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September 2020 by Byron Calderon
If you’ve ever tried to reach their non existent customer service then second this review. I have a friend that works for them and they where let go for posting about being unhappy at work. Run the other way then turn around to see this company burn.
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September 2019 by Ishan Agarwal
No store at the given address.
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July 2019 by Drake
My friend pays over 100$ to get 13mb download speed( he pays for 250 down) horrible service. I recommend spectrum or any other internet provider
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May 2019 by James Holliman
Comcast has been billing My deceased Fathers bank account $335.73 every month since his death in November 2014 even though cable service was clearly not provided. I have called Comcast many times and each time Comcast cutstomer service tells me that they will cancel the service bills and request a refund but that never happens. Comcast customer service representatives confirm every time I call them that service is not being provided but they keep billig the account. Our bank finally stepped in to stop future billing. Comcast is stealing money from deceased peoples families.
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April 2019 by Ethan Lamb
Bad company all the way around hate them
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August 2018 by M H
unbelievable they got 1 star and do not care! they over charging my account and refuse to make a correction to it. I am going to file a complaint with BBB and also report them to all social media. they are fraud make sure check your service they always stealing your money if you allow them. I am going to cancel them right after call my news channel to provide the proof how they over charging us and refuse to fix the acct.
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June 2018 by ATheGamer 1243
There is No Comcast in Dallas Texas. How Inconvenient, I've been a Comcast customer for 10 Years
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July 2017 by Marie Chatterley
We both work from home. We pay for your highest speed. The internet is faster on my computer if I use the data plan connected to my cell phone through AT&T. That is how I am leaving this review right now - using my data from my cell phone. We have had 3 people out here in the last month and we still can't load a page in less than 5 minutes. We have spent over 7 hours with tech support on the phone. Do you not realize we are loosing valuable money by waisting our work day on the phone with you. Your service is terrible. We only use Comcast because it's a monopoly and one of our only options. We need a better solution. Please fix your service issues.
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June 2017 by Stephen Saunders
Comcast Spotlight is the local advertising division of Comcast Cable and a separate entity from the cable company. Reviews that reflect opinions about your cable service have nothing to do with Comcast Spotlight. As a source for great advertising to help local businesses grow, Comcast Spotlight does exemplary work.
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September 2016 by Jeanne Mantey
This company is terrible! One star is being overly generous but unfortunately I wasn't given the opportunity to give it any less. Trying to get help is next to impossible. Customer Service is non-existent. I've been given erroneous information on numerous occasions. I've been hung up on after spending hours trying to resolve issues. Their employees do not follow through with what they say they are going to do. I have only one suggestion for anyone thinking of signing up with this company ... DON'T DO IT!! Any alternative (including smoke signals) would be a better alternative than using this poorly run internet / phone / tv cable company!
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August 2016 by dope mercy
i wish i could rate it 0. cuz even 1 star is too much for this company. comast is a waste of money. works like a free wifi from hotels. even worse. sometimes disconnects and never connects back for a few hours, even if you turn off the wifi and reopen it again. if you have a chance, get something else, NOT COMCAST.
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July 2016 by Laura Hadarau
as a company, the most incompetent people working here. No one listens to what you need, they don't do what they say they will do. Very frustrating to deal with them. One problem= days of calling back to follow up with them because they're incapable of fixing their problems so it becomes a huge problem for you
