Comerica Bank is highly regarded for its friendly and professional service. Customers appreciate how staff, especially the branch manager, greet them with a smile and make them feel welcomed. The staff is known for being helpful, courteous, and knowledgeable, often recognizing customers by name and answering questions promptly. Many clients have trusted Comerica for over 25 years, citing their positive experiences and the personalized attention they receive. The bank’s approach combines the strength of a big bank with the personal touch of a community bank, making it a preferred choice for both personal and business banking. Business owners in particular value the reliable support and care they receive, feeling confident that Comerica has their back. Customers also note that wait times are generally short, and the staff’s dedication to excellent customer service sets the bank apart from larger national banks. Overall, Comerica Bank is seen as a caring, professional, and trustworthy institution that strives to meet the needs of its clients with respect and genuine service.
They are very professional. They know us by name when we walk into the bank or drive-thru. They answer all my questions and are very courteous. There's not a long wait time here most days.
April 2017
Very slow service. It is like they are in slow motion if not reverse. Then when I get my change it is wrong & they ask me if I counted it twice to be sure.
