Design Within Reach is known for its outstanding customer service, with knowledgeable and friendly staff who are eager to help customers find the perfect furniture and lighting. Many reviews highlight the quality of the products, emphasizing that customers get what they pay for. The store offers a beautiful and clean environment, making it enjoyable to browse and shop. Staff members, like Les and Jordan, have been praised for their exceptional assistance, helping customers with selections that fit their needs and even going the extra mile to find items not carried in-store. First-time visitors are encouraged to ask for help from the staff, who are always patient and willing to share their expertise. Overall, Design Within Reach is a great place to visit for anyone looking to enhance their home with stylish and quality furniture.
Outstanding customer service nearly every time. Salespeople really know their merch. Amazing quality products...you do get what you pay for. Fun to browse but even more fun to buy. Worth your time to check them out if you are looking for furniture or lighting. Tell them Kristi says hi.
January 2024
Love DWR and Les is an absolute gem who helped us finally buy a sofa that fit and so many other great items to make our house a home
May 2023
Missy gave me great information on a Herman Miller embody gaming chair.
