Discount Tire is a tire store and rim shop located in northwest Dallas, offering a wide selection of tires and wheels for cars, SUVs, and trucks. Services include tire installation, rotation, balancing, wheel alignment, flat repair, and free air pressure checks. Many customers report efficient and quick service, especially with an appointment, and appreciate the free rotations and balancing. The staff is frequently described as nice, professional, and patient, with employees often going above to explain options and assist customers, even in last-minute situations. However, experiences can vary. While some praise the competent and quick work for emergencies like punctures, others note a recent decline in service quality. Specific complaints include not completing requested work, such as checking all tires, poor follow-up on completed services, and a need for customers to double-check the shop's work. Despite these inconsistencies, many customers continue to trust and use Discount Tire for their tire and wheel needs, valuing the benefits and selection even if vigilance is sometimes required.
Dylan was very helpful and friendly! I could tell he was working hard to keep everyone informed and get the cars serviced. I would not say they’re competitive on price though, ended up being very expensive. I also don’t think the appointments have value, I had one scheduled and many other cars took priority
October 2024
I visited this shop in emergency because I had a puncture. The boy rightly advised me to change the tire and consequently the other one too. Work done quickly and competently.
June 2024
Super efficient and so so nice! They get you in on time with appointments and are quick with the work. Someone actually walked out and greeted me before I even parked my car. I always purchase my tires at this location! Love the benefits of free rotations and balancing. They do alignments as well!
