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January 2018 by Loraine Rowe
Friendly staff and good furniture.
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December 2017 by kenneth boughnou
Love this place, ask for Riba.
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November 2017 by Laura Y
For the price of their furniture the customer service is appalling. 4-6 weeks delivery actually means 12-14 weeks which I can sort of understand as the pieces are hand crafted but then the designers need to be more accurate when selling you their pieces. We ordered 4 pieces of furniture all of which were ready at different times and the warehouse wouldn’t hold onto them until the last piece arrived which meant 3 days had to be taken off work to accommodate an 8 hour delivery window. 2 days before they confirm a 4 hour window but they confirmed at the end of the day (4:55pm) and when I called back at 5:03pm to reschedule the delivery they were closed for the day. When they called me back the next morning, they wanted to charge me $100 for rescheduling outside the 24 hr window. Love the furniture, the experience on the other hand was undesirable.
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October 2017 by Caroline Sutter
My experience with Ethan Allen was horrible I bought a marble table from them and it had shadows and marks all across the middle. I asked them if I could take it back and they said that I had to pay a re stocking fee. A month ago I also got a faulty mirror and they didn't make me pay a re stocking fee. Then they said that they would pick it up for me and see if actually had marks or if it was the pattern but IT HAD MARKS. They never even came on which they said they would. This was the third chance I have gave them. Now I will never ever buy ANYTHING from them again. I also encourage you not to buy from Ethan Allen either because everything there has something wrong with it.
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September 2017 by Jerimy Sisk
Only 3 stars because the furniture is super expensive, but their Disney collection is as good as the furniture at Disney world resorts.
