Extra Space Storage, located at 5701 E Northwest Hwy in Dallas, TX, offers a reliable and convenient solution for those in need of storage units. Customers appreciate the large selection of storage options, including climate-controlled and non-climate-controlled units, as well as parking spaces and elevator access. The facility is known for its professionalism, cleanliness, and exceptional customer service. The on-site manager and staff are dedicated to helping customers find the right unit, often going above and beyond to accommodate specific needs. While the layout of the facility can be somewhat confusing, especially for larger storage needs, the staff provides helpful assistance, such as hand-drawn maps to navigate the property. Many reviews highlight the kindness and professionalism of employees like Casey and Tom, who make the process easy and efficient. Positive feedback emphasizes the smooth rental experience, quick resolution of issues, and overall satisfaction with the service provided. With its convenient freeway access, secure environment, and commitment to customer care, Extra Space Storage is highly recommended for anyone looking to store their belongings in the Dallas area.
We have been renting a storage unit at this facility for over a year, and Leina is the primary reason for our continued business. She consistently provides exceptional, honest, and accommodating customer service that made the decision to stay an easy one.
August 2026
Great experience at this location. Staff is always friendly and helpful. Facilities are in great condition and very clean.
August 2026
Leina was amazing on being able to help as much as possible for our check in and check out. Matching online vs phone vs in person, she was extremely proficient! Super reccomend this facility!
