Famous Footwear at Cityplace is a clean and well-maintained store with friendly and helpful staff. Although the store’s shoe selection is limited compared to other places, customers have found good deals and quality service. The assistant manager, Meosha, is frequently praised for her kindness, attentiveness, and willingness to go above and beyond to assist customers, whether handling returns or resolving sizing issues. Customers appreciate her understanding and helpfulness, noting that she makes shopping a positive experience. The staff are known for their excellent customer care, from measuring shoe sizes for children to assisting with online order pickups. Despite some minor issues like water damage and a moldy carpet, overall store visits are positive, with visitors mentioning the store’s neatness and the staff’s dedication. Customers also mention finding great prices on shoes and other items like backpacks. Many express confidence in shopping here for school needs and appreciate the friendly service that makes their shopping experience enjoyable. Overall, Famous Footwear at this location is recognized for its good customer service, helpful staff, and reasonable prices, making it a recommended spot for shoe shopping.
Wow, What Special Attention Meocha Gave Me. I Felt I Was The Only One In The Store. Hannah Added A Smile At Check Out. Well Done, I Felt FAMOUS!!!
April 2025
Staff was great. Selection was great. Wasn't too crowded and got what I needed.
February 2025
Store was clean over all. They had water damage due to the winter storm carpet stunk like mold. Their shoe selection is very limited I've seen more at other places.