Bought a cool Calvin Klein jacket that was marked down a ton the day before I was supposed to leave Dallas. When packing my bag the next morning, I noticed the employee left the security tag on my jacket. Macy's doesn't open until 11, so my plans on getting out of Dallas that day were completely screwed up.
February 2020
Wow. Tried on a dress earlier today. Called the store a few hours later to see about purchasing it and having it shipped. I was on hold three times for ten minutes each time trying to talk to someone about it. Never got a human and got disconnected after ten minutes. Wow. Terrible non-customer service.
January 2020
Massive store and with an over the roof stock and selection of goods. Unfortunately the bathrooms seem like they belong to another store! They are not taken care of well. They're dirty. The intended purpose is appreciated but keeping them clean seem to be a problem.
