April 2018 by Raul Esperon
Customer service? What's That? I have called 5 times on 5 different days and at different times. Their "4 minute wait time" turns into a no answer. Would be nice for a customer to actually have someone answer. If a manager reads this I don't want your generic response.
April 2018 by Stephanie Cisneros
I love this place, there is anything and everything there. I love the gift options. If there were something that I would suggest, it would be to somehow improve the checkout line procedure. The line gets long even though it goes fairly fast, it appears that it would be a long time before you leave and the thought comes to mind to just walk out rather than wait.
March 2018 by JIMMY MEEKS
Customer service stinks. Not a good atmosphere at all. Most employees are not very helpful. They are just not very friendly.
The store is full of a lot of Chinese junk! The organization of the products through out the store doesn’t make sense.
I have purchased many products from this store that have broken or just stopped working for no reason at all. It’s almost like they are selling factory seconds.
When you try to return a product, you’re treated like it’s your fault and you’ve done something wrong. I have actually had broken devices and missing parts from a brand new opened box.
The check out process is awkward, not very friendly or very professional & the purchase and receipt check at the exit door makes you feel like a criminal.
March 2018 by Taylor Offill
Selection is good. Not a fan of the way the staff is less knowledgeable than other stores and they are more than willing to try and get commission on items they didn't help you with at all.
If I have to find the parts and items without their help I'm not really excited to be delayed on the way to the register so they can make a commission off my purchase.
March 2018 by Lee Wilkins
Darn good place for components. We don't have many places in Dallas that supports the insides of electronics. My one complaint is the store is too big. They try to stock everything that other stores do not carry. For me their focus should be construction and repair components. But again that's only my opinion. Go Fry's.