December 2017 by Robert Nash
I agree. Went in to get a club and no one helped. Good place for golf balls and tees but I am going to someplace else for clubs.
September 2017 by David Stewart
Customer service is a lost priority. Please find it again Golf Galaxy! Your store is great, as long as the customer doesn't need any assistance from your "irritated" and "horrendously over worked staff". I'm sure I'm not the only individual with this observation of your employee's attitudes.
July 2017 by Duane Leverett
Worst customer service experience ever. Was told my wife's clubs would be ready on said date and they haven't even started them. 2 regrips and a shaft replacement. Dropped the clubs off 5 days ago. Go to Dick's or a pro shop at a golf course.
July 2017 by Matthew Merrell
I just started going to this location a little over a month ago. I've already been in a few times and all the employees has always been pleasant. I'm in sales, so I appreciate great customer service. Two out of the three times I've been here an associate by the name of Dale has helped me. He's one of the nicest guys to deal with. I'll keep shopping here.
May 2017 by Sang Yoon
It's unfortunate that they have good variety of selection but have bad customer service. we went in to purchase men & women's golf club sets. We asked for assistance which they said they will call someone to the back, no one came for about good 15 minutes. Asked for assistance again and waited 15 more minutes, no one came.we ended up leaving. If they are busy and only specific people can help, they either need to hire more knowledgeable people or have sense of urgency and let customers know for how longer they might need to wait, not just leaving them there..