Jag Mac Jaguar Texas is highly praised for its professional and thorough service. Customers have brought in their Jaguars, such as the 2011 XK and 2013 Jag XF, for various repairs including cooling system leaks and maintenance issues. The team, especially staff members like Sarah and Russell, is known for their honesty, friendliness, and excellent communication, making customers feel well taken care of. Many reviews mention how Jag Mac quickly and effectively diagnoses problems, often solving issues that other local repair shops could not fix, sometimes within just a few days. The technicians are thorough, analyzing wiring, modules, and computers to find the root cause of problems, and they are willing to swap parts from their own vehicles to test solutions. Customers appreciate the reasonable costs and the genuine care shown during each visit. One reviewer highlighted that after a frustrating five-week attempt at another shop, Jag Mac resolved their vehicle issues in only two days. Several customers expressed their loyalty, stating they will bring their Jaguars to Jag Mac for all future needs. Overall, Jag Mac Jaguar Texas is recognized for providing exceptional, honest, and professional service, making it the trusted choice for Jaguar owners.
Russell and Ian really know their stuff. Reasonable prices for excellent service!
June 2024
Took the 2011 XK in for cooling leak, which is a known fault on the 5.0 engines. Had the complete cooling system re-sealed and new water pump installed. No more odor of anti-freeze and good for another 50k miles.
November 2023
These types of auto repair shops are hard to find...! Great service 100%