Kroger is a popular grocery store that offers a wide selection of quality food and household products from well-known brands. Customers can find everything from fresh produce, meats, seafood, and dairy to home goods and pharmaceuticals, making it a convenient one-stop shop for savings. The store layout has recently been remodeled to resemble a modern open marketplace, with attractive displays and improved lighting that enhance the shopping experience. Many customers appreciate the clean, organized environment and the solid grocery selection with reasonable prices. Customer service experiences vary. Some shoppers have encountered friendly and helpful staff, such as Najla at the Customer Service desk, who was praised for her graciousness and patience, and employees like Carol and Terrica, who went above and beyond to assist with benefits and provided cheerful, expert help. These employees contributed to a positive shopping experience, especially when managing details like gas points or navigating self-checkout. However, not all interactions are consistently pleasant. Some customers have noted cashier attitudes that are less welcoming, with reports of staff not greeting customers or appearing in a bitter mood. This can affect the overall vibe of the store, even if the grocery selection remains good. Despite these inconsistencies, Kroger continues to be a reliable place for quality products and decent prices, with dedicated staff striving to assist customers and improve their shopping experience.
I love this supermarket chain, it has everything and a lot of variety. Their staff is friendly and helpful.
July 2024
Love the cleanliness just was there and there are more cashiers
April 2024
Typical Dallas grocery store--clean and organized. This particular location is a smaller store in a safe area and they carry most anything you'd want. Quality produce and meats are always on display. Prices are decent.