Macy's is a well-known department store with a long history dating back to 1858. It operates over 740 stores across the country and also offers online shopping. The Macy's at Rogue Valley Mall features a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find clothing, shoes, housewares, gifts, and furniture in select locations. Shoppers appreciate the clean and organized store environment, especially in popular sections such as Ralph Lauren, which often has items at 30% off, helping customers save a lot. The store staff are praised for their friendly, helpful, and dedicated service. Several reviews highlight exceptional customer service from associates who go above and beyond, whether helping customers find the perfect jeans quickly, searching for hard-to-find evening dresses, or assisting with returns and online orders. One staff member was recognized for taking extra time to locate a dress in another state and making sure the customer had a positive experience. In addition, customers have had excellent experiences at beauty counters, with staff providing personalized recommendations and creating a friendly atmosphere. Overall, Macy’s is seen as a store offering quality products and outstanding customer service, making shopping a pleasant experience for many.
I had no idea where to begin, but I got a lot of help here. I'm terrible at buying gifts for my wife, but I know what she likes; so I got a ton of help figuring out how to figure it out. I didn't exen know Macy's had clothes for the punk aesthetic.
March 2026
My boyfriend and I visited Macys on Saturday afternoon to shop for a suit for a wedding. ANNA helped us find exactly what we wanted. She was delightful and helpful.
February 2026
Just wanted to give props to the nice security guard that stands at the garage entrance. Taller gentleman w the silver hair. He's always very kind and greets everyone, opens doors for those struggling with their strollers and older folks. Nice to see some still care. The store is always very well stocked and managed.... read full comment
