Metro by T-Mobile offers unbeatable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers report really good, awesome, professional, and friendly customer service from the staff, who are described as helpful, knowledgeable, and smart. The store provides very cheap prices and great promotions, helping customers get new devices, home internet, and bundle deals on accessories like cases, glass, and earbuds at a great price and discount. The experience is summarized as great with helpful assistance.