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February 2024 by Irma Espinoza
The last place where you can get a phone bill is that place I just gave 50 dollars to that company for a scam because they scammed me there is a danger of getting new lines and I assure you don't get anything there with those companies they deceive you and then They don't give you anything back NUMBER 1 SCAMMERS IN THE UNITED STATES METRO SCAM That's what you should call.
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February 2024 by Jordyn Johnson
Really nice and helpful staff!! I had a ton of questions about a new purchase and Romero was great at being patient answering all my questions and giving some great recommendations and info! Shoutout to him!
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December 2023 by Katrina Erwin
The sales person failed to mention during the sale that she was charging for the charger separately and other accessories. If a phone doesn't come with a necessary component the customer should be notified prior to ringing the sale. There was also an issue with upgrading a phone. Please listen to your customers no one has time to correct errors made on your part.Disconnecting a phone when an upgrade when the customer gave you the number and had to get it corrected by customer service.
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April 2020 by belinda garcia
Great service highly recommend
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February 2020 by Carmen Z.
Do not go to this location! They will scam you, they take payments but don't submit them to the right account. Then when you try and talk to them they give you attitude and they said they can't do anything. I feel like they are just commenting fraud here. The employees give you attitude and don't care about the customers.
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December 2019 by Mark M.
Didn't even get into the store. Very sketchy area. A lot of young adult males loitering here, one pulling up his pants--looks like he just got through doing business with a prostitute who left hurriedly. Someone got shot at this area a couple of weeks ago.
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November 2019 by David Martinez
This Metro store is definitely my favorite store. I hate that when im far and i need to go to a metro store i go to any other and employees have sour faces and don't get the help i need, other stores don't even greet.
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November 2019 by melina argueta
Really great customer service and amazing deals on screen protectors/cases. I have gone to several metros and have not been helped like I was here. Ask for Odalis!!!
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November 2019 by Daniel Mosqueda
Great customer service! Helped me out alot to get the right phone.
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July 2019 by cupping therapy
Horrible customer service...couldn't even bother to get off the phone while waiting on me...
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December 2018 by jose lopez
I went to this location a few days ago and i recommend it the staff knows about the new promotions and such.I got the new samsung a6.Very great device.Also very satisfied.
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December 2018 by Stephanie Almanza
Very helpful staff. They were very nice and were very knowledgeable about their promotions. Highly recommend this store.
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December 2018 by Kanged Hope
I currently had boost mobile and i wanted to look around for options to switch carriers and when i walked in to the store i felt welcomed the customer service was incredible the sales reps knew what they were talking about i highly recommend this location.The sales reps also took their time to look at options to benefit my needs in anything i needed.I still have service with metro and this is the only location i will visit.
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December 2018 by Syed Hussain
One of worst service provided by this Metro PCS Store. Don't have knowledge of services provided by T-Mobile.
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December 2018 by Midlothian Telecell
awesome store very organized and clean love the customer service felt very welcomed
