New Balance Dallas provides consistently great and attentive customer service. The staff is knowledgeable, cool, and thorough, helping customers understand foot measurements to find the perfect, comfortable fit. The store carries an impressive inventory, including narrow sizes, and may have specific shoes in stock even when online listings show otherwise. The management team is noted for exceptional kindness. Customers report excellent experiences, highly recommend the store, and express strong loyalty to the brand for its combination of supportive, stable shoes and outstanding service.